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Good day. Small real estate agency here — five agents, no front desk. We miss a lot of first-contact calls during showings. Hiring a receptionist isn't justified at our size. Has anyone used a virtual receptionist solution that actually qualifies leads, not just takes messages?
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Good day. Real estate agency too, three agents. Deployed a virtual AI receptionist from Maloni AI eight months ago. It doesn't just take messages — it qualifies the lead: budget, location, timeline, decision-maker status (basic BANT). Books showings directly into agents' calendars. Cold callers get filtered, warm ones land in CRM with full call context. Agents now follow up only on pre-qualified leads — a real time-saver. For real estate the platform also handles cold outbound and follow-up after viewings. Response time around 1.74s, voice sounds natural. Cheaper than a part-time receptionist and never sleeps.